BONUS: Forget the corporate message you craft! What about your everyday messaging strategies for 2018? Are you prepared? A few tips to start the new year right from Jim Karrh.

jim Karrh

BONUS: Forget the corporate message you craft! What about your everyday messaging strategies for 2018? Are you prepared? A few tips to start the new year right from Jim Karrh.

Show Notes

Welcoming Jim back to the show  [00:07]

What area of messaging does Jim specializes?  [02:44]

A hot topic in 2017: A particularly powerful strategy to stand out from the competition  [03:07]

Can you assume that all your employees know all the things that customers can buy from you?  [03:45]

Jim lists some of the things you need to be intentional about when it comes to messaging  [09:12]

The key piece in change initiatives, where change initiatives live or die.  [15:28]

On the importance of communication styles in coaching  [18:00]

Will middle management go away as companies change?  [21:43]

Best practices in crisis communication  [28:28]

What is “the power of the middle”?  [34:37]

What’s a good reason for having a meeting?  [36:58]

2 communication mistakes to stop doing in 2018  [41:01]

Use more visual communication (like whiteboarding) in 2018  [44:28]

 

Quotes

Conversational volume and conversational effectiveness aren’t necessarily the same thing. – Jim Karrh

Throwing information at people to try to solve the issue can sometimes be just too much. – Jim Karrh

It’s possible to do a transformation, but you don’t have to hit everything with a sledgehammer. – Jim Karrh

The key piece that I find in change initiatives is what we typically call the middle manager. – Jim Karrh

 

Links and Mentions

HLW Episode 26: Previous interview with Jim Karrh, Part 1

HLW Episode 27: Previous interview with Jim Karrh, Part 2

Jim Karrh’s website

Jim Karrh on LinkedIn

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General Electric

Forbes

Uber

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